Archive for July, 2014

Fostering Patient Compliance

Wednesday, July 30th, 2014

William R. Pupkis, CMPE, Healthcare Consultant

Patient-ComplianceThere are as many reasons why patients don’t follow your instructions as there are patients.  Your role is to provide a trusting, cooperative atmosphere that encourages patients to become partners in their treatment process.  Some of the most difficult instructions for patients to follow are those that involve changes in their lifestyle or habits.  (more…)

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Setting Performance-Based Pay Increases and Handling Raise Requests

Wednesday, July 30th, 2014

William R. Pupkis, CMPE, Healthcare Consultant

Employee-ReviewIn order to retain valuable staff, you need to set a range for salaries and wages that is competitive, yet flexible enough to allow for raises.  Several resources are available to help you compare your pay levels to similar practices in your area.  You can participate in state or local medical management organization surveys and receive blinded results.  (more…)

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Physician Departure

Wednesday, July 30th, 2014

William R. Pupkis, CMPE, Healthcare Consultant

Physician-DepartureWhether a physician leaves a practice due to retirement, a new position, or termination, steps must be taken to guarantee a smooth transition.  Different situations will require different steps. The departure of a retiring solo practitioner will be more involved than that of a relocating member of a group practice.  Whatever the circumstances, patient care must be assured and legal obligations must be fulfilled. (more…)

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